Refund & Returns Policy

Last updated: July 21, 2025

Thank you for choosing MyWeddingPlaner (https://myweddingplaner.live/).

Digital Products & Services

Since MyWeddingPlaner offers non-tangible, irrevocable digital goods and online services, we do not issue refunds once the order is successfully completed and the product or service has been delivered, accessed, or made available.

Due to the nature of digital content and online services, once a product has been downloaded, accessed, or used, it cannot be returned. Therefore, all payments made on this website are non-refundable. Any refund request or dispute raised after successful delivery or usage may be rejected.

Customer Responsibility

As a customer, you are responsible for understanding this Refund & Returns Policy before making a purchase on our website.

No refunds will be provided if:

  • The product or service is downloadable or accessible online in real time, and
  • Our system records show that the product or service has been downloaded, accessed, or used.

Exceptional Circumstances

We stand behind our products and services, and your satisfaction is important to us. However, because our offerings are digital and delivered electronically, refunds are generally not provided.

That said, we understand that exceptional circumstances may arise depending on the nature of the product or service supplied.

Download & Access Issues

In rare cases, customers may experience issues while downloading or accessing digital products.

  • Any claims related to download or access issues must be reported within 24 hours of purchase.
  • If you do not contact us within this time frame, it will be considered that the product was successfully delivered and accessed, and no further claims or refunds will be entertained.
  • If you are unable to download or access the product properly, please contact us immediately. We will assist you and, if necessary, provide an alternative download method.

Contact Us

If you experience any technical issues or have questions regarding this Refund & Returns Policy, please contact us:

By completing a purchase on MyWeddingPlaner, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.